1. Purpose
The purpose of this policy is to establish safe and responsible procedures for children using school transportation services.
JUJU recognises that child safety must remain the highest priority during boarding, travel and drop-off.
2. Transport Availability
Transportation services, if offered, will be subject to:
- Route availability.
- Operational capacity.
- Vehicle arrangements.
- Applicable transport permissions.
- Safety and staffing arrangements.
3. Registration
Parents wishing to use school transportation should provide:
- Child’s name.
- Residential address.
- Parent contact details.
- Emergency contact details.
- Authorised pickup and drop-off persons.
- Relevant medical or travel-related information.
4. Vehicle and Personnel Safety
Vehicles used for school transportation must meet applicable legal and safety requirements.
Drivers and relevant personnel must comply with applicable licensing, verification and safety requirements.
The School or its authorised transport operator should maintain appropriate vehicle and personnel records.
5. Boarding and Handover
Children must be handed over through an authorised procedure. Staff or designated personnel should:
- Confirm the child’s presence.
- Supervise boarding.
- Maintain appropriate travel records.
- Ensure safe handover at the destination.
Children must never be left unattended inside a vehicle.
6. Authorised Collection
Parents must provide the names of persons authorised to receive the child.
Any change to authorised collection arrangements must be communicated through the School’s approved process. Identity verification may be required.
7. Delays and Route Changes
Parents will be informed about significant delays, route changes or service interruptions through official communication channels.
The School or operator will communicate alternative arrangements where necessary.
8. Emergency Situations
In the event of an accident, breakdown or medical emergency:
- Child safety must be prioritised.
- Emergency services must be contacted where necessary.
- Parents must be informed.
- Relevant incident details must be recorded.
- Appropriate alternative arrangements must be made.
9. Parent Responsibilities
Parents should:
- Ensure children are ready at the communicated pickup time.
- Provide accurate address and emergency details.
- Inform the School of changes in transportation requirements.
- Follow authorised pickup procedures.
- Communicate any transport-related concerns promptly.
10. Fees and Cancellation
Transport charges, routes, payment schedules and cancellation conditions will be communicated separately before service commencement.
Any applicable refund will follow the approved fee policy and applicable law.
11. Contact
Email: support@jujuschool.com
Telephone: +91 9843316016